Hotel Excelsior, Dubrovnik - Reviews, Room Options & Prices 2025

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About the Hotel

Frana Supila 12, Dubrovnik, Croatia, 20000

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Double Room

Max:

2 persons

28 m²

Bed options:

1 King-size bed

Heating

Air conditioning

room details

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Villa Odak Deluxe Double Room Terrace Sea View

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Sea view

Heating

Air conditioning

room details

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Deluxe Sea View Balcony room

Max:

2 persons

30 m²

Bed options:

1 King-size bed

Sea view

Heating

Balcony

room details

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Getting around

A guide to all available transportation options

City Centre

Dubrovnik 1.1 km

Airports

Dubrovnik (DBV) 19.8 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Free parking

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Barber shop

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Spa & Leisure

Indoor swimming pool
Beach access
Spa & wellness centre
Sauna
Jacuzzi
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Frana Supila 12, Dubrovnik, Croatia, 20000

Map view

street view

Frana Supila 12, Dubrovnik, Croatia, 20000

City landmarks

Placa ulica 32 Just Inside Pile Gate

Muralles de Dubrovnik

880 m

DubrovnikCroatia

Old Town

960 m

Placa 2

The Franciscan Church and Monastery

1.0 km

Church

Church of Saint Blaise

910 m

Museum

Sponza Palace

770 m

Ul. Ispod Mincete 9

Minceta Tower

980 m

Church

Dubrovnik Cathedral

910 m

Church

Dominican Monastery

660 m

Castle

Revelin Fortress

660 m

Synagogue

Jewish Museum of Dubrovnik

830 m

Luza Square

Orlando's Column

820 m

Museum

Rector's Palace

860 m

Castle

Fort Lawrence

1.5 km

Museum

Dubrovnik Aquarium and Maritime Museum

1.1 km

Mall

Placa

920 m

Island

Island of Lokrum

3.7 km

Beach

Dubrovnik Cable Car

680 m

Museum

War Photo Limited

940 m

Art object

Statue of Marin Drzic

730 m

Fountain

Onophrian Fountain

810 m

Church

Church of the Holy Annunciation

860 m

Church

St Ignatius of Loyola Church

1.0 km

Museum

Upper Corner Tower Foundry Museum

1.1 km

Museum

Love Stories Museum

1.4 km

DubrovnikCroatia

Mount Srd

2.8 km

Castle

Fort St John

1.0 km

Museum

Museum of Croatian War of Independence

3.0 km

Nearby

Ulica Vrata od Pila

Pile Gate

540 m

Museum

MOMAD Museum of Modern Art Dubrovnik

120 m

Museum

Archaeological Museum

600 m

Restaurants

Sensus Fine Dining Restaurant

50 m

Frana Supila 12 Hotel Excelsior

Victoria Restaurant

120 m

Frana Supila 14a Villa Orsula

Konoba Pjatanca

300 m

Kolochepska 2

Kavana Lazareti

380 m

Frana Supila 10

Restaurant Komarda

490 m

Frana Supila 6/a Ploce gate

Mr. Goodlife Bar

560 m

2 Ul. uz Tabor

Takenoko Dubrovnik

570 m

Hvarska 2 Ploče

Bistro Revelin

580 m

Sv. Dominika bb

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

7.2

Location

9.2

Service

7.4

Dining

7.0

Jordan

United Kingdom, January 2025

7.2/10

During my stay at Hotel Excelsior, I was captivated by the stunning sea views and the luxurious atmosphere. However, several aspects left me disappointed, particularly the service which was often impersonal and inattentive. The rooms I encountered, while spacious, did not quite meet the expectations set by the hotel's luxury branding. Overall, it was a mixed experience that didn’t fully live up to the hype.

Rooms

5.0

The Superior room I booked felt more like a basic accommodation rather than a luxury experience. It was quite small and underwhelming compared to what I anticipated from a 5-star hotel. Despite attempting to upgrade, I was informed that the hotel was fully booked, leaving me feeling stuck in a less-than-ideal situation.

Service

5.0

The reception staff were efficient but lacked warmth and personal touch, which was quite surprising. Throughout my stay, I found it difficult to get timely assistance from poolside service, causing frustration when trying to order food and drinks. This lack of attentiveness was evident across various services, including check-in and room maintenance.

Location

9.0

The hotel’s location is fantastic, being just a short 5-minute walk from the Old Town. I appreciated the beautiful views of the Adriatic Sea from various spots around the hotel, making it easy to navigate to local attractions.

Dining

6.0

I found the breakfast buffet to be average with limited pastry options, although the dining experience at the Prora restaurant offered delicious seafood, particularly the paella. However, the dinner reservation mishap showed some lack of organizational attention.

Facilities

7.0

The hotel boasts impressive facilities, including a lovely indoor pool and spa, but service in these areas was often lacking. I also noticed the pool area wasn't always well-maintained, which detracted from the overall enjoyment of the space.

Rosie

United Kingdom, January 2025

6.0/10

I appreciated the hotel's stunning sea views and excellent location near the Old Town, making it easy to explore. The facilities were well-maintained, and I enjoyed my spacious room, though my check-in experience was a bit frustrating. The breakfast quality varied, which I found disappointing for a hotel of this caliber.

Rooms

8.0

My room was spacious and had amazing views, but the central pillar was a little daunting at night. Overall, the room was clean and comfortable.

Service

7.0

The staff was generally friendly and attentive, although my check-in experience was quite frustrating. The receptionist seemed more focused on my credit card than welcoming me.

Location

9.0

The location was perfect for me. just a short walk to the Old Town, plus I loved having direct access to the sea.

Dining

6.0

I enjoyed the breakfast buffet, though it lacked consistency. Some items, like the fruits, could have been fresher and the service felt a bit chaotic at times.

Facilities

8.0

The hotel had beautiful spa facilities and a lovely indoor pool. Unfortunately, some parts felt overly warm, which was uncomfortable.

Sebastian

United Kingdom, December 2024

5.2/10

I had a lovely stay at Hotel Excelsior in Dubrovnik. The location was perfect, just a short walk to the Old Town and with amazing views of the Adriatic Sea. Although the breakfast could use some improvement in terms of variety and freshness, the overall ambiance and service made my experience enjoyable.

Rooms

9.0

My room was spacious and well-appointed, with a comfy bed and a stunning balcony view of the Old Town and Lokrum Island. I appreciated the solid stone walls that ensured a quiet atmosphere, allowing for a peaceful night's rest.

Service

10.0

The staff were exceptionally friendly and attentive, going above and beyond to ensure everything I needed was taken care of. This really enhanced my stay.

Location

10.0

The hotel's location was ideal, only a five-minute walk from the historic Old Town. The views overlooking the sea were nothing short of lovely.

Dining

7.0

While I enjoyed the variety in the breakfast buffet, I found some items not fresh enough. However, having options like prosecco and several healthy choices was a nice touch.

Facilities

9.0

The hotel offered a beautiful lounge deck area and well-maintained spa facilities, including a decent indoor pool which I found quite relaxing after my explorations. The piano bar had a lovely atmosphere for evening drinks.

Jacob

United Kingdom, November 2024

7.2/10

I had a fantastic stay at Hotel Excelsior, captivated by the amazing sea views, exquisite breakfast, and the luxurious spa. The friendly staff truly enhanced my experience, but I found the pool service a bit lacking, which detracted from my otherwise superb visit.

Rooms

8.0

My room was spacious and well-appointed with a lovely balcony, giving me a great place to unwind and enjoy the views. However, some areas of the hotel felt a bit lacking in natural light.

Service

9.0

The staff was excellent, attentive, and truly hospitable, anticipating my needs throughout my stay. However, I found the check-in communication could be clearer, as I wasn't informed of all available services.

Location

10.0

The hotel's location was perfect for a quick five-minute walk to the Old Town, allowing me to escape the tourist bustle whenever I wished. I loved having both seafront access and proximity to the city.

Dining

9.0

Breakfast was a highlight, offering an very nice selection of delicious options alongside stunning views of the Old Town. I enjoyed a great variety, but I would have loved to see more pastry choices.

Facilities

7.0

The spa facilities were luxurious, with a spacious indoor pool and sauna that allowed me to unwind after a day of exploring. However, I did find the pool service to be underwhelming, requiring more effort to place orders.

Aaron

United Kingdom, November 2024

5.6/10

My stay at the Hotel Excelsior had its highs and lows. The stunning views of the Adriatic Sea were a highlight, as was the good breakfast each morning. However, the room's lack of proper shower facilities was disappointing, and the front desk staff could have been more welcoming. Still, the location was perfect for exploring Dubrovnik, just a short walk from the Old Town.

Rooms

6.0

My room felt quite cramped and had a bizarre shower setup, lacking an overhead head. The cleanliness was good, but the overall comfort was marred by practical shortcomings.

Service

6.0

While some staff were exceptionally friendly—like the concierge and wait staff—others at the front desk seemed distant and uninterested in helping with inquiries.

Location

8.0

The hotel's proximity to the Old Town was fantastic, making it easy to explore, yet it felt away from the crowds, which was nice for relaxing.

Dining

7.0

The breakfast spread was varied and delicious, though the lunch and dinner options didn't always meet expectations for quality.

Facilities

7.0

The beach area and the spa facilities were appealing, offering a nice environment to unwind, though the access to drinks and additional amenities could improve.