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Hotel Excelsior Dubrovnik, Dubrovnik

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From893US$ /night
Check-in
20May2025Select date
Check-out
21May2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Frana Supila 12, Dubrovnik, Croatia, 20000

Hotel Excelsior, a 5-star historic villa built in 1913, stands steps from Dubrovnik's Old Town with direct beach access and has hosted royalty including Queen Elizabeth II and celebrities like Francis Ford Coppola. The property features an 9149 ft² spa complex, three restaurants with Adriatic views, and six modern conference rooms.

Refined Room Amenities

The newly refurbished rooms at Hotel Excelsior feature oak-wood floors, grey walls, and L'Occitane toiletries. Rooms offer plush beds with white duvets, tea/coffee facilities, and stone bathrooms with power showers.

Seaside Dining Venues

Prora serves fresh seafood on a covered stone terrace overlooking Lokrum Island. Sensus Restaurant pairs creative dishes with Croatian wines, while Salin offers international buffet breakfast featuring fresh melon and pineapple.

Spa and Wellness

The Hotel Excelsior's indoor pool connects to Jacuzzi whirlpools, Turkish baths, and Finnish sauna. The fitness center provides cardio and strength equipment, while Sisley's Phyto-aromatic treatments combine global massage rituals with local traditions.

Transport and Activities

Located 12.5 miles from Dubrovnik Airport, the hotel offers 24-hour reception services for booking island hopping excursions and private boat rentals.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Double Room
Max:
2 persons
28 m² 
Bed options:
1 King Size Bed
Heating
Air conditioning
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Deluxe Separate Building Double Room
Max:
2 persons
30 m² 
Bed options:
1 King Size Bed
Sea view
Heating
Air conditioning
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Deluxe Room
Max:
2 persons
30 m² 
Bed options:
1 King Size Bed
Sea view
Heating
Balcony
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Getting around

A guide to all available transportation options

City Center
Dubrovnik3700 ft
Airports
Dubrovnik (DBV) 12.3 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Barber shop

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services

Spa & Leisure

  • Indoor swimming pool
  • Beach access
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Frana Supila 12, Dubrovnik, Croatia, 20000
Map view
street view
Frana Supila 12, Dubrovnik, Croatia, 20000
Nearby
Ulica Vrata od Pila
Pile Gate
1800 ft
Museums
MOMAD Museum of Modern Art Dubrovnik
400 ft
Museums
Archaeological Museum
2000 ft
Restaurants
Sensus Fine Dining Restaurant
200 ft
Frana Supila 12 Hotel Excelsior
Victoria Restaurant
400 ft
Frana Supila 14a Villa Orsula
Konoba Pjatanca
1000 ft
Kolochepska 2
Kavana Lazareti
1300 ft
Frana Supila 10
Restaurant Komarda
1700 ft
Frana Supila 6/a Ploce gate
Mr. Goodlife Bar
1900 ft
2 Ul. uz Tabor
Takenoko Dubrovnik
1900 ft
Hvarska 2 Ploče
Bistro Revelin
2000 ft
Sv. Dominika bb

Reviews and Ratings

Feedback from previous guests about their experience.
62%
enjoyed the hotel and would happily stay again
6.2/10
Nice
Rooms
7.2
Location
9.2
Service
7.4
Dining
7.0
Guest reviews
6.2/10
based on 5 reviews
9.3
9.3/10 based on 968 reviews
Jordan
United Kingdom, January  2025
7.2/10

During my stay at Hotel Excelsior, I was captivated by the stunning sea views and the luxurious atmosphere. However, several aspects left me disappointed, particularly the service which was often impersonal and inattentive. The rooms I encountered, while spacious, did not quite meet the expectations set by the hotel's luxury branding. Overall, it was a mixed experience that didn’t fully live up to the hype.

Rooms
5.0
The Superior room I booked felt more like a basic accommodation rather than a luxury experience. It was quite small and underwhelming compared to what I anticipated from a 5-star hotel. Despite attempting to upgrade, I was informed that the hotel was fully booked, leaving me feeling stuck in a less-than-ideal situation.
Service
5.0
The reception staff were efficient but lacked warmth and personal touch, which was quite surprising. Throughout my stay, I found it difficult to get timely assistance from poolside service, causing frustration when trying to order food and drinks. This lack of attentiveness was evident across various services, including check-in and room maintenance.
Location
9.0
The hotel’s location is fantastic, being just a short 5-minute walk from the Old Town. I appreciated the beautiful views of the Adriatic Sea from various spots around the hotel, making it easy to navigate to local attractions.
Dining
6.0
I found the breakfast buffet to be average with limited pastry options, although the dining experience at the Prora restaurant offered delicious seafood, particularly the paella. However, the dinner reservation mishap showed some lack of organizational attention.
Facilities
7.0
The hotel boasts impressive facilities, including a lovely indoor pool and spa, but service in these areas was often lacking. I also noticed the pool area wasn't always well-maintained, which detracted from the overall enjoyment of the space.
Rosie
United Kingdom, January  2025
6.0/10

I appreciated the hotel's stunning sea views and excellent location near the Old Town, making it easy to explore. The facilities were well-maintained, and I enjoyed my spacious room, though my check-in experience was a bit frustrating. The breakfast quality varied, which I found disappointing for a hotel of this caliber.

Rooms
8.0
My room was spacious and had amazing views, but the central pillar was a little daunting at night. Overall, the room was clean and comfortable.
Service
7.0
The staff was generally friendly and attentive, although my check-in experience was quite frustrating. The receptionist seemed more focused on my credit card than welcoming me.
Location
9.0
The location was perfect for me. just a short walk to the Old Town, plus I loved having direct access to the sea.
Dining
6.0
I enjoyed the breakfast buffet, though it lacked consistency. Some items, like the fruits, could have been fresher and the service felt a bit chaotic at times.
Facilities
8.0
The hotel had beautiful spa facilities and a lovely indoor pool. Unfortunately, some parts felt overly warm, which was uncomfortable.
Sebastian
United Kingdom, December  2024
5.2/10

I had a lovely stay at Hotel Excelsior in Dubrovnik. The location was perfect, just a short walk to the Old Town and with amazing views of the Adriatic Sea. Although the breakfast could use some improvement in terms of variety and freshness, the overall ambiance and service made my experience enjoyable.

Rooms
9.0
My room was spacious and well-appointed, with a comfy bed and a stunning balcony view of the Old Town and Lokrum Island. I appreciated the solid stone walls that ensured a quiet atmosphere, allowing for a peaceful night's rest.
Service
10.0
The staff were exceptionally friendly and attentive, going above and beyond to ensure everything I needed was taken care of. This really enhanced my stay.
Location
10.0
The hotel's location was ideal, only a five-minute walk from the historic Old Town. The views overlooking the sea were nothing short of lovely.
Dining
7.0
While I enjoyed the variety in the breakfast buffet, I found some items not fresh enough. However, having options like prosecco and several healthy choices was a nice touch.
Facilities
9.0
The hotel offered a beautiful lounge deck area and well-maintained spa facilities, including a decent indoor pool which I found quite relaxing after my explorations. The piano bar had a lovely atmosphere for evening drinks.
Jacob
United Kingdom, November  2024
7.2/10

I had a fantastic stay at Hotel Excelsior, captivated by the amazing sea views, exquisite breakfast, and the luxurious spa. The friendly staff truly enhanced my experience, but I found the pool service a bit lacking, which detracted from my otherwise superb visit.

Rooms
8.0
My room was spacious and well-appointed with a lovely balcony, giving me a great place to unwind and enjoy the views. However, some areas of the hotel felt a bit lacking in natural light.
Service
9.0
The staff was excellent, attentive, and truly hospitable, anticipating my needs throughout my stay. However, I found the check-in communication could be clearer, as I wasn't informed of all available services.
Location
10.0
The hotel's location was perfect for a quick five-minute walk to the Old Town, allowing me to escape the tourist bustle whenever I wished. I loved having both seafront access and proximity to the city.
Dining
9.0
Breakfast was a highlight, offering an very nice selection of delicious options alongside stunning views of the Old Town. I enjoyed a great variety, but I would have loved to see more pastry choices.
Facilities
7.0
The spa facilities were luxurious, with a spacious indoor pool and sauna that allowed me to unwind after a day of exploring. However, I did find the pool service to be underwhelming, requiring more effort to place orders.
Aaron
United Kingdom, November  2024
5.6/10

My stay at the Hotel Excelsior had its highs and lows. The stunning views of the Adriatic Sea were a highlight, as was the good breakfast each morning. However, the room's lack of proper shower facilities was disappointing, and the front desk staff could have been more welcoming. Still, the location was perfect for exploring Dubrovnik, just a short walk from the Old Town.

Rooms
6.0
My room felt quite cramped and had a bizarre shower setup, lacking an overhead head. The cleanliness was good, but the overall comfort was marred by practical shortcomings.
Service
6.0
While some staff were exceptionally friendly—like the concierge and wait staff—others at the front desk seemed distant and uninterested in helping with inquiries.
Location
8.0
The hotel's proximity to the Old Town was fantastic, making it easy to explore, yet it felt away from the crowds, which was nice for relaxing.
Dining
7.0
The breakfast spread was varied and delicious, though the lunch and dinner options didn't always meet expectations for quality.
Facilities
7.0
The beach area and the spa facilities were appealing, offering a nice environment to unwind, though the access to drinks and additional amenities could improve.
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Check-in
20May2025Select date
Check-out
21May2025Select date
Rooms and Guests2 Guests, 1 Room